Have a question or comment? Send us an email, or give us a call at 262-945-4192.

SHIPPING POLICY:  We ship our products USPS or UPS. The majority of small packages go Priority Mail when possible. Due to the cost of shipping in some areas, larger packages are generally shipped UPS. Since we cannot individualize every order to each city and county where you may live, there is a standard cost for smaller items of less weight and a heavy shipping cost for the larger items in each state. We will continue to credit orders if the shipping cost exceeds our handling costs to ship to you. 

If you place more than one order and the orders are combined, there will not be a full refund on the additional shipping charge on the additional order.  We are charged a fee with each transaction (including refunds).  Please contact us if you need to add to your existing order. 

If you have any questions about shipping when placing an order, please email us and we will be happy to quote the exact cost to ship to your zone.

Returns

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned, including:

• Gift cards
  
• Electronics
• Any product that is cut to length
  
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery
• any special order item